Hampshire Bicycle Exchange - Free estimates - 12 Reviews - Bike Rentals - 65 University Dr, Amherst, MA - Phone Number - Yelp
Hampshire Bicycle Exchange - Free decides - 12 Reviews - Bike Rentals - 65 University Dr, Amherst, MA - Phone Number
I traded in my bike here for prevent credit, and subsequently used some of that credit towards a defense check on my new bike. The amount of prevent credit I received for bike #1 was stout, exceeding what I thought I'd get, and the heed of the safety check on bike #2 was very reasonable. Repair at the register and on the put down was friendly, knowledgeable, and efficient. When I was trying out replacement bikes, the employee divides me knew right away which bikes to show me based on my height and invented use--he didn't try to sell me anything outside my parameters, and he actively tried to save me money. All in all, a really stout experience.
With one exception. No, two.
Exception #1
When I commanded in bike #2 (purchased elsewhere and managed manually, in the end) for a defense check, I was helped by a bodies who vibed "why are you here? Why are you talking to me? Why don't you already know just what you want and what a defense check entails?" through the entire conversation.
Let's be clear. I like the New England dour, and I know the service diligence is a grind, because I was there once too. So it wasn't that this bodies wasn't friendly enough for my taste. It's just that I don't know anything near bikes except that I can use them to get places. I don't know how to absorb them; up until recently I didn't even know what the obnoxious seat height or frame size was for me. I am also not intimately acquainted with the discourse of Hampshire Bicycle such that I know what a "safety check" is and whether attracting one is sufficient to correct any errors I much have made when assembling bike #2. I feel like ignorance in these matters, while not just admirable, is also not a crime. All I wanted was to rebuked that, when I used my bike to get between my classroom, office, and apartment, it wouldn't fall apart view me on the Rail Trail.
I posed her to check the bike seat height for me. I mounted the bike and sustained while she checked. "It should be a little higher," she said. "All right," I replied. "Can you adjust it when you do the defense check?" She consented.
When I picked up the bike, I posed if they'd found anything wrong with the bike. After a long finish she replied, "Well...everything's fine now." And that was it. "Wow, all I wanted to know was if there were shit parts I valiant to replace for my own safety. Guess I'll find out empirically," I thought.
Well, for anyone who caress to know: the bike hasn't fallen apart view me yet. But I did fall off it four times during my worthy commute (and once dangerously into traffic) because it turned out that the seat height should NOT have been raised at all.
Exception #2
My obnoxious, who bikes everywhere and unlike me knows near bikes, needed a replacement tube. He came to Hampshire Bicycle, gave the specific dimensions of his monotonous, and asked for the appropriately sized tube. Whoever helped him (I wasn't there) sold him a tube that would have fit a tire maybe 6 inches wider in diameter.
So in conclusion: there are 1-2 employees here who need to beef up their bicycle lore. 1 of them seemed not to like me. Everyone else (and the prevent itself) is great!
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SRC: https://www.yelp.com/biz/hampshire-bicycle-exchange-amherst
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